Need Help? We've Got Answers.

Our Guarantee  

Customer satisfaction is our #1 priority. Each item we sell is guaranteed to be of superior workmanship and free from product defects. If, for any reason, you are not satisfied with our product or service, please contact us at 1-800-451-1611, or within the 417 area code, at 725-5788. Graystone Graphics, Inc. is dedicated to providing every customer with exceptional service. We stand by our products and go the extra mile to ensure that our customers are delighted with every purchase.

Apparel FAQ

  • Do all garments come in all colors?

    No. We carry a large variety of garments from various manufacturers. Each manufacturer individually decides which colors they will make available. So, you may not find the color you are looking for in every garment. In fact, the same color, for instance, red, may be available in all of the garments that you are ordering, but, keep in mind, the shades of red may differ as each garment manufacturer often has there own unique shade of red. Thus, getting an exact match of colors from garment style-to-garment style may not be possible.

  • Do your garments need special care?

    Generally speaking, our garments do not need any special care. We have found that our screenprinting is very hardy and durable, and have heard glowing reports of our printing being vibrant for years and years, without any special treatment whatsoever. As for the garments themselves, each garment manufacturer places a tag with care instructions on the inside of the garment. Please refer to this tag for exact instructions pertaining to your purchased garment. Following the manufacturer’s recommendations for care will result in optimal performance of your garment.

  • Do your garments shrink?

    Each garment style that we sell here at Graystone Graphics has been tested for shrinkage prior to being deemed acceptable to our high standard of sales. So, you can expect a minimal amount of shrinkage when any garment you purchase from us has been washed and dried per the manufacturer’s care instructions. That said, any garment washed and/or dried at high temperatures may shrink an unacceptable amount. Our garments will perform well and with minimal shrinkage as long as you adhere to, and follow closely, the manufacturer’s care instructions.

  • Why do you sometimes suggest larger sizes in some styles?

    Because we use different manufacturers in order to be able to offer you a wide selection of garments, we have found that each manufacturer has their own individual way of sizing their particular garments. When we suggest you select a larger size in a particular garment, it is because we have found, through experience, that the garment is cut smaller than we deem is normal. The garment is in no way inferior, it may be just the difference in a manufacturer making their clothing particularly for juniors and not for the unisex market. Our suggestion is our attempt at making sure you order the size that is right for you. We want you to be happy with each item you receive. So, please consider our recommendations for sizing when placing your order.

  • Can I get this cheaper somewhere else?

    Yes and no. If you are asking if you can purchase a cheaper senior shirt, the answer is probably ‘yes’, because there are a lot of inferior products out there and you will find a cheaper price to go along with the lack of quality or originality. If you are asking if you can get these exact designs somewhere else, (just cheaper), the answer is ‘no’. All of the designs you see in our catalog, or on our website, are original designs by Graystone Graphics, Inc. and are protected by copyright law. What that means, is that no other person or company can print any of our designs without being subject to copyright infringement laws, fines, and penalties. Please know that we appreciate your business, and your support of the wonderful artists that work so hard to design great senior shirts for you!

Refund Policy


Please email us at info@graystonegraphics.com for a return authorization number. Return authorization will be emailed to you and merchandise must be returned within 14 days. After 14 days, all sales are final. Unfortunately, we do not provide refunds for returns over 14 days. Final Sale Items are not eligible for returns. “All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise”. 


Graystone Graphics requests that any merchandise returned for any reason must be in “SAME-AS SOLD” condition with labels attached and all original packing in tact. The item must also be unwashed and unused. Please include a copy of the invoice or packing slip with your reason for return.

Security & Privacy Policies

SECURITY


Your payment and personal information is always safe. We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep all of your information secure. We have made sure you have a Secure Shopping experience for every transaction that you make with www.graystonegraphics.com.

PRIVACY


Graystone Graphics respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We will not sell your personally identifiable information to anyone.

All original designs in our catalogs or websites are registered with the U.S. Government Copyright Office and cannot be reproduced or printed by ANYONE other than Graystone Graphics, Inc. All rights reserved. We pursue and prosecute copyright infringement.

GRAYSTONE GRAPHICS, GRAYSTONE GRAPHICS, INC., REUNION GEAR, the GRAYSTONE GRAPHICS logo, the REUNION GEAR logo, the GRAYSTONE JR. logo, the STUDENTS UNDERGROUND logo, You’ve Got To Be Putting Us On and all related trademarks, logos and trade dress are trademarks or registered trademarks of Graystone Graphics, Inc.and/or its affiliates or licensors in the United States and other countries and may not be used without written permission. All other trademarks are the property of their respective owners.


The designs embodied in the products depicted in this catalog or website are the property of Graystone Graphics, Inc and/or its affiliates and licensors, and are protected under federal and international patent, trademark and copyright laws. Any use of these designs without the express written consent of Graystone Graphics, Inc. is prohibited. Purchase of products through this catalog or website does not constitute a license of any intellectual property between Graystone Graphics, Inc and Customer.


The use of third-party logos, trademarks and trade names on products in this catalog or website are for illustrative purposes to represent Graystone Graphics expertise in factory printing and design capabilities. Such use does not imply an endorsement or association between Graystone Graphics and any third party, nor does it indicate that the product has been used or purchased by any third party. Products featuring these designs are not for sale to anyone other than authorized representatives of the owners of the logos, trademarks and trade names. Graystone Graphics assumes no responsibility for determining the proper ownership or proper use of trademarks, logos and trade names. All liabilities of this nature rest with the Customer. Customers placing orders with Graystone Graphics represent and warrant that they have the authority to order, purchase and distribute the product with the trademarks, trade names and logos specified on the order, and that the use or display of the artwork will not violate any laws or client restrictions. Customers also consent to indemnify, defend and absolve Graystone Graphics, its affiliates and licensors from and against any and all claims, liabilities and expenses, including attorneys’ fees, arising out of or related to any actual or alleged infringement or misappropriation of any copyright, trademark or other proprietary rights or merchandise. This directive will remain in effect after delivery of Customer’s merchandise. Graystone Graphics reserves the right to photograph or show as samples the items produced by Graystone Graphics without liability as to trademark, copyright or other proprietary rights, and Customers placing orders with Graystone Graphics, Inc consent to such use, as well as to the use of any correspondence that we deem appropriate to use as a testimonial.

Shipping & Delivery

WE NOW HAVE FASTER DELIVERY TIMES THAN EVER BEFORE! 

Our printing facility is in Southern Missouri. Using the handy map below, you can check to see how many days it will take your completed* order to arrive to you after it has left our print facility..


(You may have noticed the *asterisk* next to the reference about a “completed order”. A completed order consists of an order form that is not missing any pertinent information, receipt of all student signatures or typeset names when applicable, payment information, and any art approval that is necessary. As soon as we have all of this information, we will place your order in the queue to be printed.)

We ship most standard orders within 1-2 business days. If we discover that an item is not available, we will contact you as soon as possible. Once your order has shipped, we will email you a tracking number with the estimated date of delivery. Credit card authorization and verification must be received prior to processing.

For Rush Orders, please call us, toll free, at 1-800-451-1611 and we will issue you a Rush Authorization Number if we're able to meet your request. All orders are shipped via UPS Ground. We offer overnight or other expedited delivery, available upon request, additional charges do apply.


If you are ordering outside of the continental United States, such as with many of the APO schools that are our customers throughout many parts of the world, we ship through the USPS. Your delivery time will vary depending on the country from which you are ordering.

SHIPPING AND HANDLING COSTS                                                                                                  COSTS 

When you send in full payment with your orders by school check or money order you receive FREE SHIPPING! 


PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In-state orders will be charged 7.8% sales tax.

Share by: